ILOTA Resource Page

May 30, 2020

General COVID Information

Center for Disease Control (CDC) Recommendations

Illinois Department of Healthcare and Family Services (IHFS) Executive Orders

Illinois Department of Public Health (IDPH)

AOTA COVID-19 Resources


IL OT Telehealth Billing & Reimbursement Guide developed by Ashley Stoffel

IL Pediatric OT and Telehealth Resources developed by Ashley Stoffel and Lauren Little 

Medicare Learning Network released this video that is helpful in explaining Medicare telehealth services.  

CMS Update 4/14/20:   “If you are offering telehealth services as part of the Public Health Emergency,(PHE) those claims should be submitted with the Point Of Service (POS) from where the face-to-face service is normally performed (e.g., office POS 11, hospital POS 21) and include modifier 95 to identify this as a telehealth service during the PHE; this is the preferred method for submission.
If you are offering telehealth services as you would under normal circumstances, you may continue to bill your POS as 02 and include modifier 95 to identify that the service was provided during the PHE; which will be paid at the facility fee schedule rate.
For more information, please review NGS Telehealth Billing FAQs for COVID-19.

IDPR Update 4/3/2020: On 4/3/20 ILOTA has received information from IDFPR Assistant General Counsel Janel Haretoun that Executive Order 2020-09, Telehealth, applies equally to OTAs and OTs

AOTA telehealth resources

Center for Connected Health Policy (CCHPCA)

MEDICARE provides a guide to offering telemedicine services for healthcare providers

US Department of Health and Human Services indicates that the Health Insurance Portability and Accountability Act (HIPAA)will exercise enforcement discretion and waive penalties for violations against health care providers that serve patients in good faith through everyday communications technologies, such as FaceTime or Skype, during the COVID-19 nationwide public health emergency. Where possible, you should consider those platforms that are HIPAA compliant.

Telehealth Reimbursement Information:

  • Contact the health plan(s) directly to inquire about their telemedicine requirements, as well as reimbursement procedures and rates
  • Information on Specific Private Insurance

Sign a Petition for Reimbursement of Early Intervention Services via Telehealth



  • Medicaid does not reimburse for the acquisition, installation, and maintenance of telecommunication devices or systems

Department of Education

USDOE corona related information


Unemployment and Small Business

AOTA COVID-19 related changes to unemployment

Small Business Association

Illinois Department of Commerce:  Emergency Small Business Loans and Assistance  

Student Loans

US Department of Education


Treasury press release

Practice Resources

         Education Resources International is offering the online course Lines, Tubes, Ventilators, and Diagnostic Screening for Stability v. Instability at no cost to therapists. Use promocode ERISTANDS at checkout to receive this course. It will be available through June 1, 2020.

Telehealth Intervention Resources:

Aquatic Therapy

As Federal government, states, and local authorities determine appropriate guidelines for pool usage, aquatic therapy must abide by the standards set by the CDC on their website and adapt these recommendations to aquatic therapy. The CDC coronavirus website states that “There is no evidence that the virus that causes COVID_19 can be spread to people through pools, …when “Proper operation and maintenance (including disinfection with chlorine or bromine) of these facilities should inactivate the virus in the water.” Every setting and locality will be different.  Education is a key requirement in your area and one should be checking with the mayor, governor, and Federal Gov.

 Managing Stress

The World Health Organization produced Doing What Matters in Times of Stress: An Illustrated Guide , a stress management guide for coping with adversity. The guide aims to equip people with practical skills to help cope with stress. A few minutes each day are enough to practice the self-help techniques.